Welcome to tandem

Welcome to tandem

We make sure you get your prescriptions as quickly and cheaply as possible.

We make sure you get your prescriptions as quickly and cheaply as possible.

How we help

Quicker access

We make insurance move faster and figure out which pharmacies are in-stock.

Lower prices

We search through every coupon and financial assistance option for you.

On-call support

Know the status of every prescription and get help with any issue you hit.

How it works

We work with any doctor, drug, insurance, or pharmacy, so you have one service to manage all of your prescriptions.

1

Your doctor sends your prescription to us, and you can see status at all times.

2

We work to get you insurance coverage and check coupons and prices across all pharmacies.

2

We work to get you insurance coverage and check coupons and prices across all pharmacies.

3

We send the prescription to your pharmacy of choice for pick up or delivery.

3

We send the prescription to your pharmacy of choice for pick up or delivery.

“The most effective, expedient, polite interface and advocate I could imagine as a patient… Interface is flawless, clear and effective. I have already told my other providers about tandem. Seriously, I am blown away and wondering how you have come onto the scene?”

“The most effective, expedient, polite interface and advocate I could imagine as a patient… Interface is flawless, clear and effective. I have already told my other providers about tandem. Seriously, I am blown away and wondering how you have come onto the scene?”

Barbara

one of our patients who’s had access issues for over a decade

FAQs

Who is tandem and how do you help?

Tandem is a prescription concierge service. Our goal is to get your medicine to you as quickly and cheaply as possible. We check every prescription against both insurance prices and a long list of cash, coupon, and financial assistance program lists so that you know you’re getting the best price. Most importantly, if there’s a complex application or authorization process required to get you financial assistance or insurance coverage, we’ll work with your doctor to take care of it for you!

Why did my doctor send my prescription to tandem?

We take the administrative work off your doctor's hands so that they can focus their time on their patients and your clinical needs. We work in close partnership with them to make sure we're all on the same page!

I already have a pharmacy I want or have to use. How does that work?

You can continue to get your prescription at any pharmacy in the country! We send your prescriptions to your preferred pharmacy or help you compare other pharmacies that could have better prices. If your pharmacy is out of stock, we can also help you find and switch pharmacies to help you get your prescriptions quicker!

Do I have to pay for tandem?

No, it's free! We partner with doctors, pharmacies, and others to provide our service, so it's no cost to patients.

How does tandem help with insurance coverage?

We talk directly to your insurance company to confirm your benefits and how much of your prescription can be covered. As part of that, we handle all prior authorizations and similar processes, as well as figure out the exact price that you'll pay at your preferred pharmacy.

Can tandem help with my other prescriptions?

Yes! Just send us a message or ask your doctor to send prescription(s) to our pharmacy: • Tandem Pharmacy • 1020 W. Main Street #100C, Boise, Idaho 83702 • NCPDP ID: 1310844 • Fax: (208) 213-2108 Once we receive the prescription, we'll let you know immediately and send it to the pharmacy of your choice once it's ready to go.

Who is tandem and how do you help?

Tandem is a prescription concierge service. Our goal is to get your medicine to you as quickly and cheaply as possible. We check every prescription against both insurance prices and a long list of cash, coupon, and financial assistance program lists so that you know you’re getting the best price. Most importantly, if there’s a complex application or authorization process required to get you financial assistance or insurance coverage, we’ll work with your doctor to take care of it for you!

Why did my doctor send my prescription to tandem?

We take the administrative work off your doctor's hands so that they can focus their time on their patients and your clinical needs. We work in close partnership with them to make sure we're all on the same page!

I already have a pharmacy I want or have to use. How does that work?

You can continue to get your prescription at any pharmacy in the country! We send your prescriptions to your preferred pharmacy or help you compare other pharmacies that could have better prices. If your pharmacy is out of stock, we can also help you find and switch pharmacies to help you get your prescriptions quicker!

Do I have to pay for tandem?

No, it's free! We partner with doctors, pharmacies, and others to provide our service, so it's no cost to patients.

How does tandem help with insurance coverage?

We talk directly to your insurance company to confirm your benefits and how much of your prescription can be covered. As part of that, we handle all prior authorizations and similar processes, as well as figure out the exact price that you'll pay at your preferred pharmacy.

Can tandem help with my other prescriptions?

Yes! Just send us a message or ask your doctor to send prescription(s) to our pharmacy: • Tandem Pharmacy • 1020 W. Main Street #100C, Boise, Idaho 83702 • NCPDP ID: 1310844 • Fax: (208) 213-2108 Once we receive the prescription, we'll let you know immediately and send it to the pharmacy of your choice once it's ready to go.

Need help?

Need help?

Give us a call or text us at

(833) 463-5013

or email support@withtandem.com

Give us a call or text us at

(833) 463-5013

or email support@withtandem.com