Welcome to tandem.
Here’s a little information about us and how we help with prescriptions.
We help you get your medicine as quickly and cheaply as possible. To get started, ask your doctor to send your prescription to Tandem Pharmacy.
If you have questions about how we work with you and your doctor, you can text or call us at (833) 463-5013. We've outlined our process and answered a few frequently asked questions here.
Welcome to tandem.
Here’s a little information about us and how we help with prescriptions.
We help you get your medicine as quickly and cheaply as possible. To get started, ask your doctor to send your prescription to Tandem Pharmacy.
If you have questions about how we work with you and your doctor, you can text or call us at (833) 463-5013. We've outlined our process and answered a few frequently asked questions here.
Our process:
Your doctor sends your prescription to us directly.
We work on your insurance coverage, including any required authorizations, and check all coupons and prices across pharmacies.
We coordinate directly with you to send your prescription to the pharmacy of your choice so that you can pick it up or get it delivered.
Our process:
Your doctor sends your prescription to us directly.
We work on your insurance coverage, including any required authorizations, and check all coupons and prices across pharmacies.
We coordinate directly with you to send your prescription to the pharmacy of your choice so that you can pick it up or get it delivered.
Frequently Asked Questions:
Who is tandem and how do you help?
Tandem is a prescription wallet with concierge service. When you send us a prescription, it’s like you have it on your phone but also have someone going through all the options for prices and pharmacies on your behalf. We check every prescription against both insurance prices and a long list of cash, coupon, and financial assistance program lists (including GoodRx) so that you know you’re getting the best price. Most importantly, if there’s a complex application or authorization process required to get you financial assistance or insurance coverage, we’ll work with your doctor to take care of it for you! Our goal is to get your medicine as quickly and cheaply as possible.
Why did my doctor send my prescription to tandem?
We take the administrative work off your doctor's hands so that they can focus their time on their patients and your clinical needs. We work in close partnership with them to make sure we're all on the same page!
I already have a pharmacy I want or have to use. How does that work?
You can continue to get your prescription at any pharmacy in the country! After we share your options for the best prices, you’ll confirm which pharmacy you want to use. You can also choose to keep the prescription in your wallet and send out one refill at a time, which makes it easy to switch pharmacies in the future, in case you’re away from home or there’s a better price.
Do I have to pay for tandem?
No, it's free! We partner with doctors, pharmacies, and others to provide our service, so it's no cost to patients.
How does tandem help with insurance coverage?
We talk directly to your insurance company to confirm your benefits and how much of your prescription can be covered. As part of that, we handle all prior authorizations and similar processes, as well as figure out the exact price that you'll pay at your preferred pharmacy.
Can tandem help with my other prescriptions?
Yes! Just send us a message or ask your doctor to send prescription(s) to our pharmacy: • Tandem Pharmacy • 1020 W. Main Street #100C, Boise, Idaho 83702 • NCPDP ID: 1310844 • Fax: (208) 213-2108 Once we receive the prescription, we'll let you know immediately and transfer it to the pharmacy of your choice once it's ready to go.
Frequently Asked Questions:
Who is tandem and how do you help?
Tandem is a prescription wallet with concierge service. When you send us a prescription, it’s like you have it on your phone but also have someone going through all the options for prices and pharmacies on your behalf. We check every prescription against both insurance prices and a long list of cash, coupon, and financial assistance program lists (including GoodRx) so that you know you’re getting the best price. Most importantly, if there’s a complex application or authorization process required to get you financial assistance or insurance coverage, we’ll work with your doctor to take care of it for you! Our goal is to get your medicine as quickly and cheaply as possible.
Why did my doctor send my prescription to tandem?
We take the administrative work off your doctor's hands so that they can focus their time on their patients and your clinical needs. We work in close partnership with them to make sure we're all on the same page!
I already have a pharmacy I want or have to use. How does that work?
You can continue to get your prescription at any pharmacy in the country! After we share your options for the best prices, you’ll confirm which pharmacy you want to use. You can also choose to keep the prescription in your wallet and send out one refill at a time, which makes it easy to switch pharmacies in the future, in case you’re away from home or there’s a better price.
Do I have to pay for tandem?
No, it's free! We partner with doctors, pharmacies, and others to provide our service, so it's no cost to patients.
How does tandem help with insurance coverage?
We talk directly to your insurance company to confirm your benefits and how much of your prescription can be covered. As part of that, we handle all prior authorizations and similar processes, as well as figure out the exact price that you'll pay at your preferred pharmacy.
Can tandem help with my other prescriptions?
Yes! Just send us a message or ask your doctor to send prescription(s) to our pharmacy: • Tandem Pharmacy • 1020 W. Main Street #100C, Boise, Idaho 83702 • NCPDP ID: 1310844 • Fax: (208) 213-2108 Once we receive the prescription, we'll let you know immediately and transfer it to the pharmacy of your choice once it's ready to go.