Last modified: June 14, 2025
Protecting your information is our priority. This Privacy Policy (“Policy”) describes how Tandem Technology, Inc. ( “we,” “Tandem,” “us,” or “our”) collects and uses information collected via its website withtandem.com (the “Website”). By using Tandem’s Website, you acknowledge the data practices described in this Policy. IF YOU DISAGREE WITH THE COLLECTION, USE, DISCLOSURE, AND RETENTION OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS POLICY, PLEASE DO NOT PROVIDE US WITH SUCH INFORMATION AND PLEASE CEASE USING THIS WEBSITE.
Scope of This Notice
This Policy applies to your use of our Website. Capitalized terms used in this Privacy Policy and not otherwise defined shall have the meanings provided for those terms in Tandem’s Terms of Use, which are incorporated into this Policy by reference.
Collection of Personal Information
Information You Provide
In this Policy, “Personal Information” means information that relates to an identified or identifiable individual. We will collect Personal Information, such as your name, phone number, and email address when you request information from us or otherwise contact us.
Information We Collect Automatically
We may automatically collect information about your computer or mobile device hardware and software. This information may include: your IP address, approximate geolocation, device identifier, browser type, referring website addresses, and information about your activity on Tandem’s Website. This information is used for the operation of the Website, to maintain quality of the Website, and to provide general statistics regarding use of Tandem’s Website.
Cookies and Other Technologies
The Website may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information. These Technologies are small data files that are placed on your device that allow us to record certain pieces of information whenever you visit or interact with our Website, and to recognize you across devices.
If you would like to opt out of the Technologies we employ on our Website you may do so by blocking, deleting, or disabling them as your browser or device permits. Note that if you opt out of operationally necessary Technologies, the Website may not perform properly.
How Personal Information May Be Used
Tandem collects and uses your Personal Information to operate its Website and deliver the information you have requested, as well as the purposes set forth below.
Administrative Purposes. We may use Personal Information for administrative purposes, including providing information and responding to requests,, developing new products and services, ensuring internal quality control, verifying individual identity, preventing potentially prohibited or illegal activities, and enforcing our Terms of Service.
Marketing. We may use Personal Information to provide you with marketing materials about offers, products, and services that may be of interest to you, including new content or services. We may provide these materials by phone, postal mail, email, SMS (text) or other means as permitted by law. You may opt out of Tandem using your Personal Information for marketing purposes by following the opt-out instructions below.
Anonymous and Aggregated Information. We may use Personal Information to create anonymized and aggregated information. Anonymized and aggregated information may be used for a variety of purposes and functions in our sole discretion. Anonymized or aggregated information is not Personal Information and is anonymized or aggregated in a way that is designed to prevent anyone from identifying you. We may sell anonymized data and aggregated insights to customers and other third parties.
How Personal Information May Be Disclosed
Service Providers. Your Personal Information may be accessed and used by our service providers or partners who are working with us in connection with the operation of our Website. These service providers may have access to your Personal Information only to the extent necessary to perform services on our behalf and are obligated not to disclose that information or use it for any other purposes.
To Protect Us or Others and as Required by Law. Tandem may disclose your Personal Information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tandem; (b) protect and defend the rights or property of Tandem; and (c) act under exigent circumstances to protect the rights, property, or personal safety of users of Tandem, or the public.
Merger, Sale, or Other Asset Transfer. We may transfer and/or provide information about our users in connection with a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of the Website to another provider, or other situation where user information would be transferred as one of our business assets.
Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by Tandem. Tandem has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of websites you choose to link to from Tandem so that you can understand how those websites collect, use, and share your information. Tandem is not responsible for the privacy practices or other content on websites outside of the Tandem Website or mobile application.
“Do Not Track”
“Do Not Track” is a privacy preference that users can set in certain web browsers to signal to websites that you visit that you do not want to have your online activity tracked. We do not respond to or honor Do Not Track signals at this time.
US Use
Tandem and its website and servers are based in the United States. If you access the Website outside of the United States, please be aware that Personal Information may be transferred to, stored in, and processed in the United States, which may have different data protection laws than other countries.
Data Retention and Deletion
Tandem retains Personal Information for as long as you use our Website and otherwise as necessary to fulfill the purposes for which the information was collected, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, comply with pharmacy regulations, enforce our agreements, and comply with applicable laws.
Security of your Personal Information
We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. However, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event that your Personal Information is compromised as a result of a breach of security, we will notify you, as required by applicable law.
Your Rights and Choices
Opt-Out & Unsubscribe
We give you an opportunity to opt out of receiving announcements of certain information. You can control communications such as emails and text messages by following the instructions within those communications to unsubscribe or manage preferences. Users may opt out of receiving any or all non-required communications from Tandem by contacting us as described below.
Changes to this Privacy Policy
We reserve the right to modify this Policy at any time. The date this Policy was last revised is identified at the top of the page. All changes are effective immediately upon posting and, by accessing or using the Website after changes are posted, you agree to those changes. If the changes materially alter how we use or treat your Personal Information, we will notify you through a notice on the Website’s home page.
Contact Us
If you have any questions about this Policy, please contact Tandem at:
Tandem Technology, Inc.
73 Spring St, #3A
New York, NY 10012
Email Address: legal@withtandem.com
