Consumer Health Data Privacy Policy for Washington Residents
Consumer Health Data Privacy Policy for Washington Residents
Consumer Health Data Privacy Policy for Washington Residents
Last modified: December 4, 2024
This Washington Consumer Health Data Privacy Policy ("Policy") describes the practices of Tandem Technology, Inc. and Tandem Pharmacy, LLC ("Tandem," "we," or “our”) for collecting and using Washington residents' Consumer health data. Consumer health data is any data that is linked or reasonably linkable to a specific individual and that identifies that individual's past, present, or future physical or mental health status that Tandem collects or controls the collection of ("Consumer Health Data").
This Policy applies to your use of our Services. Capitalized terms used in this Policy and not otherwise defined shall have the meaning provided for those terms in Tandem’s Terms of Service, which are incorporated into this Policy by reference. Please read this Policy carefully to understand our policies and practices regarding your Consumer Health Data and how we will treat it. If you do not agree with our policies and practices, you should not use the sites, products, applications, platforms, or other services linked to this Policy.
Other privacy policies may apply to your personal information that is not consumer health data and if you are not a Washington resident. To view our privacy notices describing how we treat other personal information, visit www.withtandem.com/pp and https://withtandem.com/hipaa.
Consumer Health Data We May Collect About You
We collect and use different types of Consumer Health Data from and about you, including:
Information about any of the following:
individual health conditions, treatment, diseases, or diagnoses;
diagnostic testing, treatment, or medication;
social, psychological, behavioral, or medical interventions;
health-related surgeries and procedures;
use or purchase of prescribed medication; or
bodily functions, vital signs, symptoms, or measurements of physical or mental health status.
Sexual health information, which is personal information related to seeking or obtaining past, present, or future reproductive or sexual health services, including:
individual health conditions, status, diseases, or diagnoses;
social, psychological, behavioral, and medical interventions;
health-related surgeries or procedures;
use or purchase of medication, including abortion medications;
bodily functions, vital signs, symptoms, or measurements of the information described in this subsection; or
diagnoses or diagnostic testing, treatment, or medication
Data identifying a consumer seeking health care services. Health care services means any service provided to a person to assess, measure, improve, or learn about a person's mental or physical health, including but not limited to:
individual health conditions, status, diseases, or diagnoses;
social, psychological, behavioral, and medical interventions;
health-related surgeries or procedures;
use or purchase of medication;
bodily functions, vital signs, symptoms, or measurements of the information described in this subsection;
diagnoses or diagnostic testing, treatment, or medication;
reproductive health care services; or
gender-affirming care services.
Any inferences of the above categories derived, extrapolated, or inferred from non-health information.
We use these categories of Consumer Health Data for the following purposes:
Fulfilling the purposes for which you provided the data or that were described when it was collected.
Performing the Service or providing the goods that you request from us and responding to your questions or requests for information.
Notifying you about changes to our sites, applications, products, or Services.
Facilitating Services and operations performance, security, and integrity, including:
Undertaking activities to prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted Consumer Health Data or that otherwise threaten to compromise the performance, security, or integrity of our business; and
Performance analytics, identity verification and authorization, site and application optimization, and quality control.
Recordkeeping and auditing.
Complying with our legal obligations and risk management, audit, investigations and reporting, and other legal and compliance reasons.
Administering customer accounts and preferences.
Measuring or understanding the effectiveness of non-personalized advertising and delivering non-personalized advertising served as part of your current interaction with you.
Tandem’s internal research and product or service design and development.
Selling anonymized data and aggregated insights to customers.
Using anonymized examples and aggregated insights for case studies that Tandem may publish.
Consumer Health Data Sources
We collect Customer Health Data from the following sources:
You, including when you request certain health-related products and Services and sign up for email lists or programs.
Your device when you visit or interact with our sites, applications, or services, including through cookies, web beacons, and similar technologies that automatically send us information when you browse, use, visit, or otherwise interact with our sites, applications, or services.
Authorized/legal representatives, family members, and caregivers.
Health care providers and pharmacies.
Health insurance companies and other payors.
Our business and marketing partners, who provide us with information about consumers who are viewing our content across other websites or applications, purchasing our products, or interacting with our promotions, benefits, or programs.
Health care clearinghouses and other aggregators.
Health care networks that provide clinical record sharing.
Consumer Health Data Disclosures
We do not sell your Consumer Health Data. However, this may change in the future, and if so, you will be contacted via email to provide your permission to do so.
We may disclose any of the Consumer Health Data categories listed above to processors, service providers, and contractors that help us provide products and Services to you, including:
Accounts with Multiple Users - When you are connected to an account with multiple users, we may share any information in your account with the other users connected to the same account.
Coupons, Vouchers, Other Financial Assistance Programs - If you request coupons, vouchers, or other financial assistance, Tandem may act as your agent to share data with manufacturers and their agents in order to request and obtain these coupons or voucher discounts on your behalf.
Patient Support Programs - If you request support from patient advocates, nurse navigators, or other manufacturer hub services, Tandem may act as your agent to share data with manufacturers and their agents in order to request and obtain these coupons or voucher discounts on your behalf.
Service Providers - Your Consumer Health Data may be accessed and used by our service providers or partners who are working with us in connection with the operation of our Service. These service providers may have access to your Consumer Health Data only to the extent necessary to perform services on our behalf and are obligated not to disclose that information or use it for any other purposes.
To Protect Us or Others and as Required by Law - Tandem may disclose your Consumer Health Data, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tandem; (b) protect and defend the rights or property of Tandem; and (c) act under exigent circumstances to protect the rights, property, or personal safety of users of Tandem, or the public.
Health care providers, pharmacies, insurance companies, and other payors.
We instruct these processors, service providers, and contractors to only use Consumer Health Data as permitted by our contracts with them and consistent with applicable law.
We may also disclose Consumer Health Data as permitted by applicable law, including:
With your consent.
To prevent, detect, protect from, or respond to security incidents, identity theft, fraud, harassment, or malicious or deceptive activities.
To investigate, report, or take legal action to protect our rights, property, and safety and the rights, property, and safety of others.
Your Privacy Rights
You have specific rights with respect to your Consumer Health Data. You have the right to:
Request confirmation that we collect, share, or sell your Consumer Health Data.
Request access to your Consumer Health Data that we have collected or control, including:
a list of all third parties and affiliates that we have shared or sold your Consumer Health Data to; and
the email addresses or other online method to contact those third parties and affiliates.
Withdraw your consent for our collection and sharing of your Consumer Health Data.
Request that we delete your Consumer Health Data.
To exercise any of your rights set out above under Washington consumer health privacy law, please contact using one of the methods below.
Contact Us
To make an inquiry or comment about this Policy or our privacy practices, please contact Tandem at:
Tandem Technology, Inc.
73 Spring St, Floor 3A
New York, NY 10012
Email Address: legal@withtandem.com
Last modified: December 4, 2024
This Washington Consumer Health Data Privacy Policy ("Policy") describes the practices of Tandem Technology, Inc. and Tandem Pharmacy, LLC ("Tandem," "we," or “our”) for collecting and using Washington residents' Consumer health data. Consumer health data is any data that is linked or reasonably linkable to a specific individual and that identifies that individual's past, present, or future physical or mental health status that Tandem collects or controls the collection of ("Consumer Health Data").
This Policy applies to your use of our Services. Capitalized terms used in this Policy and not otherwise defined shall have the meaning provided for those terms in Tandem’s Terms of Service, which are incorporated into this Policy by reference. Please read this Policy carefully to understand our policies and practices regarding your Consumer Health Data and how we will treat it. If you do not agree with our policies and practices, you should not use the sites, products, applications, platforms, or other services linked to this Policy.
Other privacy policies may apply to your personal information that is not consumer health data and if you are not a Washington resident. To view our privacy notices describing how we treat other personal information, visit www.withtandem.com/pp and https://withtandem.com/hipaa.
Consumer Health Data We May Collect About You
We collect and use different types of Consumer Health Data from and about you, including:
Information about any of the following:
individual health conditions, treatment, diseases, or diagnoses;
diagnostic testing, treatment, or medication;
social, psychological, behavioral, or medical interventions;
health-related surgeries and procedures;
use or purchase of prescribed medication; or
bodily functions, vital signs, symptoms, or measurements of physical or mental health status.
Sexual health information, which is personal information related to seeking or obtaining past, present, or future reproductive or sexual health services, including:
individual health conditions, status, diseases, or diagnoses;
social, psychological, behavioral, and medical interventions;
health-related surgeries or procedures;
use or purchase of medication, including abortion medications;
bodily functions, vital signs, symptoms, or measurements of the information described in this subsection; or
diagnoses or diagnostic testing, treatment, or medication
Data identifying a consumer seeking health care services. Health care services means any service provided to a person to assess, measure, improve, or learn about a person's mental or physical health, including but not limited to:
individual health conditions, status, diseases, or diagnoses;
social, psychological, behavioral, and medical interventions;
health-related surgeries or procedures;
use or purchase of medication;
bodily functions, vital signs, symptoms, or measurements of the information described in this subsection;
diagnoses or diagnostic testing, treatment, or medication;
reproductive health care services; or
gender-affirming care services.
Any inferences of the above categories derived, extrapolated, or inferred from non-health information.
We use these categories of Consumer Health Data for the following purposes:
Fulfilling the purposes for which you provided the data or that were described when it was collected.
Performing the Service or providing the goods that you request from us and responding to your questions or requests for information.
Notifying you about changes to our sites, applications, products, or Services.
Facilitating Services and operations performance, security, and integrity, including:
Undertaking activities to prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted Consumer Health Data or that otherwise threaten to compromise the performance, security, or integrity of our business; and
Performance analytics, identity verification and authorization, site and application optimization, and quality control.
Recordkeeping and auditing.
Complying with our legal obligations and risk management, audit, investigations and reporting, and other legal and compliance reasons.
Administering customer accounts and preferences.
Measuring or understanding the effectiveness of non-personalized advertising and delivering non-personalized advertising served as part of your current interaction with you.
Tandem’s internal research and product or service design and development.
Selling anonymized data and aggregated insights to customers.
Using anonymized examples and aggregated insights for case studies that Tandem may publish.
Consumer Health Data Sources
We collect Customer Health Data from the following sources:
You, including when you request certain health-related products and Services and sign up for email lists or programs.
Your device when you visit or interact with our sites, applications, or services, including through cookies, web beacons, and similar technologies that automatically send us information when you browse, use, visit, or otherwise interact with our sites, applications, or services.
Authorized/legal representatives, family members, and caregivers.
Health care providers and pharmacies.
Health insurance companies and other payors.
Our business and marketing partners, who provide us with information about consumers who are viewing our content across other websites or applications, purchasing our products, or interacting with our promotions, benefits, or programs.
Health care clearinghouses and other aggregators.
Health care networks that provide clinical record sharing.
Consumer Health Data Disclosures
We do not sell your Consumer Health Data. However, this may change in the future, and if so, you will be contacted via email to provide your permission to do so.
We may disclose any of the Consumer Health Data categories listed above to processors, service providers, and contractors that help us provide products and Services to you, including:
Accounts with Multiple Users - When you are connected to an account with multiple users, we may share any information in your account with the other users connected to the same account.
Coupons, Vouchers, Other Financial Assistance Programs - If you request coupons, vouchers, or other financial assistance, Tandem may act as your agent to share data with manufacturers and their agents in order to request and obtain these coupons or voucher discounts on your behalf.
Patient Support Programs - If you request support from patient advocates, nurse navigators, or other manufacturer hub services, Tandem may act as your agent to share data with manufacturers and their agents in order to request and obtain these coupons or voucher discounts on your behalf.
Service Providers - Your Consumer Health Data may be accessed and used by our service providers or partners who are working with us in connection with the operation of our Service. These service providers may have access to your Consumer Health Data only to the extent necessary to perform services on our behalf and are obligated not to disclose that information or use it for any other purposes.
To Protect Us or Others and as Required by Law - Tandem may disclose your Consumer Health Data, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tandem; (b) protect and defend the rights or property of Tandem; and (c) act under exigent circumstances to protect the rights, property, or personal safety of users of Tandem, or the public.
Health care providers, pharmacies, insurance companies, and other payors.
We instruct these processors, service providers, and contractors to only use Consumer Health Data as permitted by our contracts with them and consistent with applicable law.
We may also disclose Consumer Health Data as permitted by applicable law, including:
With your consent.
To prevent, detect, protect from, or respond to security incidents, identity theft, fraud, harassment, or malicious or deceptive activities.
To investigate, report, or take legal action to protect our rights, property, and safety and the rights, property, and safety of others.
Your Privacy Rights
You have specific rights with respect to your Consumer Health Data. You have the right to:
Request confirmation that we collect, share, or sell your Consumer Health Data.
Request access to your Consumer Health Data that we have collected or control, including:
a list of all third parties and affiliates that we have shared or sold your Consumer Health Data to; and
the email addresses or other online method to contact those third parties and affiliates.
Withdraw your consent for our collection and sharing of your Consumer Health Data.
Request that we delete your Consumer Health Data.
To exercise any of your rights set out above under Washington consumer health privacy law, please contact using one of the methods below.
Contact Us
To make an inquiry or comment about this Policy or our privacy practices, please contact Tandem at:
Tandem Technology, Inc.
73 Spring St, Floor 3A
New York, NY 10012
Email Address: legal@withtandem.com
